Privacy Policy

Your privacy is of paramount importance to us. This policy outlines how we collect, use, and protect your personal information.

1. Introduction

Courses Unfold (referred to as "we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information in connection with your access to and use of Courses Unfold's website and services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identifiable Information: Name, email address, postal address, phone number, payment information (when purchasing a course), and any other information you provide when filling out forms on our website or communicating with us.
  • Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services, such as pages viewed, courses enrolled, time spent on pages, and navigation paths.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and manage our services, including course enrollment, access, and support.
  • To process your transactions and send you related information, including purchase confirmations and invoices.
  • To communicate with you about your account, course updates, and promotional offers.
  • To improve our website, products, and services, and to develop new ones.
  • To personalise your experience on our website by presenting tailored content.
  • For security purposes, to detect and prevent fraud and misuse of our services.
  • To comply with legal obligations and enforce our terms and conditions.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics, customer support). These providers are contractually obligated to protect your data.
  • Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

5. Data Security

We have implemented appropriate technical and organisational security measures designed to protect your personal data from accidental loss and from unauthorised access, use, alteration, and disclosure. However, no internet transmission is ever completely secure or error-free, and we cannot guarantee the absolute security of your data.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request copies of your personal data.
  • Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: Request that we erase your personal data, under certain conditions.
  • Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
  • Object to Processing: Object to our processing of your personal data, under certain conditions.
  • Data Portability: Request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your rights, please contact us:

Email: [email protected]

Address: 88 Kingsland High Street, Hackney, London, E8 2JP